BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20171018T190000Z DTEND:20171018T200000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:The Collaborative Workplace with Ben Ziegler DESCRIPTION:Lunch 'n Learn:\n\n\n\nPositive\, collaborative work places are an important driver for success. Positive workplaces read into virtually all business performance metrics: lower health care costs and absenteeism\, higher productivity\, better client satisfaction\, better financial performance\, higher creativity & professionalism\, lower turnover\, and easier recruitment.\n\n\n\nPresenter Ben Ziegler is a Conflict Management and Collaboration Specialist who has mediated more than 600 disputes. Come to this session to learn:\n\n\n Best practices to create and maintain a successful\, vital workplace culture\n \n How to respond to and resolve workplace conflicts\n \n \n Organizational techniques and processes to reduce\, prevent and manage conflict\n \n Methods to diffuse and manage customer complaints\n\n\n\n\nAbout Ben Ziegler\, Ziegler Consulting\n\nBen Ziegler is a conflict management specialist for SME's\, non-profit organizations and local governments\, an Associate Faculty at Royal Roads University (Justice Studies)\, and author. Ziegler helps organizations manage internal conflicts through one-to-one coaching\, interpersonal mediation and workplace assessments. He leads workshops on conflict management\, collaboration\, and cross-cultural communication and also presents at conferences. See Ziegler's blog for more than 350 helpful articles about collaboration and conflict management.\n\n \n\nProfessional Association/Certification:\n\n\n BC Mediator Roster\n Certified Workplace Fairness Analyst\n Conflict Dynamics Profile Assessment Instrument X-ALT-DESC;FMTTYPE=text/html:

Lunch '\;n \;Learn:
\n
\nPositive\, collaborative work places are an important driver for success. Positive workplaces read into virtually all business performance metrics: lower health care costs and absenteeism\, higher productivity\, better client satisfaction\, better financial performance\, higher creativity &\; professionalism\, lower turnover\, and easier recruitment.
\n
\nPresenter Ben Ziegler is a Conflict Management and Collaboration Specialist who has mediated more than 600 disputes. Come to this session to learn:

\n\n

Best practices to create and maintain a successful\, vital workplace culture
\n
How to respond to and resolve workplace conflicts
\n
\n
Organizational techniques and processes to reduce\, prevent and manage conflict
\n
Methods to diffuse and manage customer complaints

\n\n

\nAbout Ben Ziegler\, Ziegler Consulting

\n\n

Ben Ziegler is a conflict management specialist for SME&rsquo\;s\, non-profit organizations and local governments\, an Associate Faculty at Royal Roads University (Justice Studies)\, and author. Ziegler helps organizations manage internal conflicts through one-to-one coaching\, interpersonal mediation and workplace assessments. He leads workshops on conflict management\, collaboration\, and cross-cultural communication and also presents at conferences. See Ziegler&rsquo\;s blog for more than 350 helpful articles about collaboration and conflict management.
\n \;
\nProfessional Association/Certification:

\n\n

BC Mediator Roster
Certified Workplace Fairness Analyst
Conflict Dynamics Profile Assessment Instrument

\n LOCATION:Sands Funeral Chapel 187 Trunk Rd\, at Ypres Rd. Curb parking on Ypres\, pls. UID:e.1867.5414 SEQUENCE:3 DTSTAMP:20260410T002736Z URL:https://business.duncancc.bc.ca/events/details/the-collaborative-workplace-with-ben-ziegler-5414 END:VEVENT END:VCALENDAR