Key Responsibilities
Customer Service & Sales
• Serve customers directly at the storefront
• Explain and demonstrate Simply Pure’s product offerings
- Reverse osmosis water/outside filling station
- Dry ice
- Bulk and small bags as well as block ice
• Conduct sales pitches and maximize transaction values
• Manage customer interactions and ensure exceptional service
- Operational Management
• Oversee daily store operations
• Manage and schedule staff
• Maintain storage areas are neat and tidy
• Receive and organize product inventory
• Ensure proper storage and distribution of materials
Marketing and Community Engagement
• Develop and implement local marketing strategies, store specific
• Reach out to local businesses and share our quality products (bars & restaurants, event planning companies, wedding planners, large-scale event organizers)
• Promote SP comprehensive service offerings:
- Delivery service
- On-site cold storage solutions (refrigerated merchandisers and non-electrical totes)
- Administrative & Financial Responsibilities
• Prepare daily sales recaps
• Communicate with accounting department and other stores
• Assist with managing commissioned work (signage-printing etc)
• Maintain approved contractor list/purchasing of office supplies as needed
• Maintain regular vehicle checks with each driver daily and weekly
• Coordinate maintenance repairs for: RO/outside unit/store facilities
• Ensure all phone calls/messages are answered promptly and relayed to the proper person and that includes daily monitoring of the email, and relaying any information pertinent to other stores
- Facility Maintenance
• Maintain parking lot cleanliness
• Manage exterior and interior signage
• Coordinate with contractors for repairs and renovations
Ideal Candidate Qualifications:
- Proven management experience, preferably in retail or service industry
- Strong communication and interpersonal skills
- Ability to multitask and prioritize
- Technical proficiency
- Sales and marketing background
- Understanding of inventory management
- Problem-solving skills
- Commitment to customer service excellence
- Familiarity with small business operations
- Team leadership and staff development capabilities
- Access to public transportation or a car, as this position is flexible
- Starting Wage: $21.50/hour with possible increase after 3 month probationary period